Public Consulting Group

Healthcare Organizational Operations Administrator

Job Locations US-NY-Albany
Posted Date 7 hours ago(9/21/2023 12:13 PM)
Job ID
# of Openings
Customer Service/Support
Regular Full-Time
Practice Area
Staffing Solutions Organization


Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.



Healthcare Organizational Operations Administrator:


(Item 1068)

This position will be located in the Systems Operations area of the Bureau of Program Implementation and Enrollment of the Division of Health Plan Contracting and Oversight.  Duties include but not limited to:  Processing Upstate and NYC enrollments, triaging and analyzing managed care issues through our BML, reviewing, and handling Good Cause and Fair Hearing requests and other general office duties as assigned.



  • Desired Characteristics:


    • Excellent clerical skills.
    • Excellent organizational skills, including the ability to manage and prioritize work assignments.
    • Ability to be flexible, innovative and work independently with minimal supervision and as a team member.
    • Excellent written and verbal communication skills with ability to handle internal and external calls/inquiries.
    • Excellent interpersonal skills with the ability to communicate and interact with a wide range of internal and external parties in a consistently positive and professional manner.
    • Strong computer skills with proficiency in MS Office (Word, Excel and PowerPoint).  Must be willing and able to learn new computer and technical skills.

    Basic Qualifications:


    • High School Graduate or Equivalent
    • 3 years of administrative experience   
    • Must be a United States Citizen or a Permanent Resident of the United States in order to be considered.


Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides the following reasonable range of compensation for this role: $17.00 hr. - $20.00 hr. In addition, SSO provides a range of benefits for this role.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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