Public Consulting Group

Human Services Quality Assurance Specialist

Job Locations US-PA
Posted Date 2 months ago(7/17/2023 5:00 PM)
Job ID
# of Openings
Operation Support
Regular Full-Time
Practice Area
Human Services


About Public Consulting Group

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit


The Title IV-E Quality Assurance Specialist is required to work remotely throughout state of Pennsylvania.  He/she is responsible for reviewing case files and Title IV-E claiming materials during on-site visits to ensure that Title IV-E eligibility was properly determined by the area office and to ensure that federal and state regulations were followed.  He/she is also tasked with reviewing financial invoices for state and federal funding.


Specific Responsibilities/Expectations:

  • The Title IV-E Quality Assurance Specialist is responsible for entering findings, running routine reports on performance indicators, identifying trends, among other tasks.
  • He/she provides education, information, and technical assistance to county office personnel and eligibility workers.
  • The Title IV-E Quality Assurance Specialist works as part of a larger team that coordinates a statewide project.
  • He/she is assigned to a geographical area within the 67 counties of Pennsylvania.
  • He/she will be expected to learn and apply federal and state policy and procedures for Title IV-E eligibility  and claiming for foster care, adoption assistance, for both care and maintenance and administrative spending.
  • The individual will gather, review and analyze county Adoption Assistance and Foster Care case information within a geographic region in the Commonwealth.


* This position will support Counties in Central Pennsylvania and regular travel throughout these counties is required*


Required Skills

  • Detail oriented and quick learner.
  • Effective oral and written communication skills.
  • Experience with Microsoft Office applications, Preferably Excel, Word, Outlook and Access.
  • Excellent communication skills; ability to communicate effectively with counties to identify and correct compliance errors as well as recognize and enact best practice.
  • Ability to work well independently and within a team.
  • Must have own transportation for in-state travel.




A Bachelor degree or higher, preferably in business, accounting, social work, public policy or other closely related fields.



  • A minimum of three years relevant work experience in the fields of child welfare and Title IV-E eligibility, policy or invoicing;
  • A minimum of five years’ work experience in financial management and invoicing for federal and state funds preferred.







Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $44,000 - $54,000 . In addition, PCG provides a range of benefits for this role.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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