About Public Consulting Group

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Overall Responsibilities:

PCG is seeking a highly motivated and dependable Placement Coordinator with an interest in public service who can work in our San Diego, California, CalWORKs Welfare-to-Work/Refugee Employment Services operation. The Placement Specialist will be responsible for matching job-ready program participants with open positions. PCG's Placement Specialist will also manage the Work Experience (WEX) program for the participants, including completing any management and/or county reports related to the WEX program.

This position requires full-time (Mon-Fri) in-office work. After 6 months of employment, employees may have the opportunity to work on a hybrid schedule, which will be evaluated case-by-case, based on the employee’s skills, knowledge progression at that time, and the needs of the business. If approval is provided for hybrid work, employees may be asked at any time to return full-time to the office based on business needs.

San Diego County Residence is Required.

Specific Responsibilities:

Provide Placement Coordinator support to PCG

• Match clients with employment opportunities in the local community and place appropriate clients in available positions with the focus on Refugee population.
• Approve ‘job-ready' clients into the applicant pool.
• Run the application program for Job Development and Work Experience (Paid and Unpaid WEX) and Expanded Subsided Employment program opportunities (creating job descriptions, alerting Employment Training Advisors (ETAs) and other PCG team members, etc.).
• Maintain updated tracking tools for Placements: Work Experience, Expanded Work Experience, Expanded Subsidized Employment and JPS.
• Conduct reporting for Expanded Subsidized Employment, WEX and Expanded Subsidized WEX)
• Conduct screening and interviews for available job opportunities.
• Provide feedback to ETAs on all candidates who interview for available job opportunities.
• Provide ETAs with resources on job development and industry trends in the communities.
• Maintain frequent communication and feedback with Business Services Team Lead and WEX and/or direct hire employers.
• Maintain frequent communication and feedback with ETAs and Business Services Team Lead as it pertains to job openings and job candidates.
• Create and submit all reports and paperwork.
• Collaborate with Employment Training Instructor (ETI) to identify high potential, new clients for relevant placement.
• Maintain up to date knowledge of and communication with the county's one-stop career center seminars and provide information to participants.
• Maintain contact with each client placed in employment on a monthly basis.
• Maintain communication with employment organizations and educational programs where CalWORKs participants are located.
• Serve as the Expanded Subsidized Employment liaison.
• Provide Support to all members of the JPS team.
• Assist in providing Orientations, presentation and workshops as needed.

Required Skills:

• Ability to work with and relate to participants and demonstrate active listening skills.
• Display a professional level of empathy for participants and respect for cultural differences.
• Customer service and results focused.
• Demonstrated understanding of modern office methods and practices and ability to use various computer systems, such as MS Word, Excel, Access and internet browsers. Preferably including CalWIN, though not required.
• Ability to learn specialized databases and software systems.
• Ability to work across all levels of management and staff.
• Proper etiquette including customer relation techniques, superior verbal and communications skills.
• Excellent accuracy and attention to detail.
• Ability to prioritize work and meet deadlines.
• Ability to recognize and maintain the confidentiality of all materials in the work setting.
• Ability to establish and maintain professional relationships with federal, state and county.

San Diego County Residence is Required.

Required Experience:

• A Bachelor's degree preferred.
• At least 2 years of experience in training/ workforce development.
• 2 to 3 years of customer relationship management or case management experience.

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $21.50 - $25.50 HR. In addition, PCG provides a range of benefits for this role.

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.