About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.
Senior Operations Manager
Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit https://www.publicconsultinggroup.com/health/.
PCG is committed to a diverse workforce; a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.
PCG’s Health Practice Area is seeking an experienced Senior Operations Manager with strong financial, data management, and staff supervision experience. PCG Health supports hundreds of healthcare providers, emergency medical service providers, schools, and State Medicaid agencies to complete, review, and process Medicaid and Medicare cost reports, cost allocation plans, time studies, and rate setting efforts. Throughout these project efforts the operations team is responsible for:
This position is a new and internal facing position within our organization with the intended goal to achieve operational efficiencies, implement more rigor into our operational processes, identify opportunities to introduce new tools or technology to streamline processes, and have an enhanced focus on mitigating risk of current work. This role will be a senior leadership position within our healthcare financing solutions center of excellence (COE) and oversee an operations unit, technology unit, and quality assurance unit.
The Operations Manager will have the opportunity to shape the development and establishment of a revised organizational structure and division, as well as help to realign existing staff into a roles that will better support their career development and allow for further growth in the organization. The Operations Manager will have up to three to five direct reports, as well as indirect reports with an expected team of thirty to forty employees.
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $120,000 - $150,000. In addition, PCG provides a range of benefits for this role..
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
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