Public Consulting Group

Healthcare Program Specialist - Certification unit

Job Locations US-NY-Albany
Posted Date 7 days ago(5/31/2023 9:01 AM)
Job ID
# of Openings
Customer Service/Support
Regular Full-Time
Practice Area
Staffing Solutions Organization


Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.


Healthcare Program Associate: (location-One Commerce Plaza)


Working with the Bureau of Managed Care Certification and Surveillance, this position will be responsible for supporting activities within the bureau’s Certification unit.  


Typical responsibilities will include:

-        Provide development and support of reports, work plans, and status updates on multiple activities within the certification unit.  The certification unit           receives a significant number of applications and other submissions from plans that need to be tracked and followed up on and a briefing provided             to upper management on such activities.

-        Provide support in reviewing and processing IPA and other Consents for the Division Director’s approval and signature.

-        Monitor bureau email box and direct emails to appropriate staff person for response/review.

-        Provide backup support to current staff in the review and approval of provider and management contracts.

-        Provide support in the development of, and/or updating bureau policies and procedures.

-        Provide support with bureau initiatives to improve efficiency of operations and streamline processes.

-        Work with internal and external personnel in the achievement of bureau, division, and Department goals and objectives.

-        Serve as back up to the PNDS Coordinator (PNDS) as needed.


Additional Requirements/Requests:

1.     Experience with the use of standard office technology, Microsoft Office Suite, Microsoft Excel

2.     Excellent organizational skills including the ability to prioritize work assignments

3.     The ability to work independently, as well as in a team environment

4.     Strong analytical and communication skills (both written and verbal)

5.     The ability to think creatively and strategically, to develop and implement solutions

6.     Experience with, or knowledge of, Medicaid or other health insurance programs



  • Bachelor’s Degree in healthcare related field
  • 2 years’ experience in the healthcare field



Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides the following reasonable range of compensation for this role: $17.00 hr. - $25.00 hr. In addition, SSO provides a range of benefits for this role.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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