About Public Consulting Group

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Specific Responsibilities:

• Work closely with participants experiencing homelessness or housing insecurity to secure permanent housing including: referring participants to open listings, liaising with property managers, assisting with rental applications, and preparing participants to meet with landlords
• Encourage housing participants and develop strong relationships to effectively understand and address specific housing needs and barriers, and take steps towards self-sufficiency
• Work closely with Family Services case managers to develop and follow a case plan for self-sufficiency and permanent housing
• Assist participants in understanding the current housing market and identify realistic and relevant housing solutions
• Provide support to landlords and property management companies in addressing tenant issues
• Develop relationships with and become knowledgeable about local community resources including transitional housing, shelters, and permanent housing
• Reach out to relevant agencies, such as collections, to assist client in removing barriers
• Follow-up with participants after moving into new units 
• Submit case comments for all participant interactions and complete payment requests in accordance with guidelines
• Follow a Rapid Re-housing/ Housing First approach

San Diego County Residence is Required

This position requires full-time (Mon-Fri) in-office work. After 6 months of employment, employees may have the opportunity to work on a hybrid schedule, which will be evaluated case-by-case, based on the employee’s skills, knowledge progression at that time, and the needs of the business. If approval is provided for hybrid work, employees may be asked at any time to return full-time to the office based on business needs.

• Easily connect with others and establish relationships
• Create and follow action plans for yourself and clients
• Identify and share about ways to improve processes
• Closely adhere to established protocol and county program guidelines
• Identify creative solutions to housing challenges
• Close attention to detail
• Strong time management
• Work in a fast-paced environment
• Strong computer skills including Excel and database entry
• An Associates or Bachelor’s Degree strongly preferred
• Experience in sales/client accounts as well as case management and/or customer service
• Knowledge of real estate, community housing programs and relevant social service programs highly desired
• Bilingual Spanish and/or Arabic preferred

San Diego County Residence is Required

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $21.50 - $25.50 HR. In addition, PCG provides a range of benefits for this role. 

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.