About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.
PCG’s Human Services practice area is seeking a highly motivated and dependable Family Services Case Manager. This position works collaboratively with CalWORKs participants and partners to remove barriers through:
Housing case management;
Transportation Emergency Assistance (TEA) case management (car repair, rental, towing); and
Case management of families referred to Behavioral Health Services, Vista Hill, other outside partners for intensive services, and families being served through the Wrap Around Intensive Case Management program.
The FS Case Manager will receive referrals for families facing housing crises and determine eligibility for programming through either the Family Stabilization (FS) or Housing Support Programs (HSP). The Housing Support Program utilizes a rapid re-housing model to assist CalWORKs families who are facing homelessness to find and maintain housing. The program will provide participating families with intensive case management, housing identification, and financial assistance. The FS Case Manager will be responsible for conducting and documenting initial assessments as well as maintaining an on-going re-housing development plan with each program participant to identify housing needs, the appropriate level of service and funding source(s), and any barriers to housing. The FS ETA will work with the participant and other PCG CalWORKs Welfare to Work staff and community partners to remove any barriers to housing that will lead to optimal housing stability.
This person will provide quality case management services to Welfare-to-Work participants to ensure they move from government assistance to self-sufficiency by helping participants overcome barriers to employment. The Case Manager will work together with PCG Social Workers and Client Mentors to ensure that the barriers to employment are addressed and resolved. This person will be responsible for helping job ready participants sustaining employment and engage less work-ready participants in job training activities and educational programs to prepare them for employment.
This position requires full-time (Mon-Fri) in-office work. After 6 months of employment, employees may have the opportunity to work on a hybrid schedule, which will be evaluated case-by-case, based on the employee’s skills, knowledge progression at that time, and the needs of the business. If approval is provided for hybrid work, employees may be asked at any time to return full-time to the office based on business needs.
San Diego County Residence is Required.
San Diego County Residence is Required.
Required Education and Experience:
An Associate’s or Bachelor’s degree preferred; however, a 2-year degree combined with 2 years of sales/client accounts experience may be considered in lieu of a 4-year degree;
AND at least 2 to 4 years of full-time experience in customer relationship and/or case management
Proficient with MS Office: Word, Excel, Outlook, PowerPoint.
Previous experience with multicultural staff and customers is a plus.
Previous knowledge in TANF/CalWORKs and/or Social Services is not necessary, but desired.
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $$22.50-$26.50 HR . In addition, PCG provides a range of benefits for this role.
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
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