Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwide—all committed to delivering solutions that change lives for the better. The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.  

Provider Outreach & Engagement Specialist - Home & Community Based Services in Ohio

• Independently and collaboratively, works with the public to actively grow the mission of Public Consulting Group’s (PCG) Ohio Home and Community Based (HCBS) Medicaid provider expansion and recruiting project
• Interface with potential providers for the purposes of offering customer service, building relationships, and developing recruitment opportunities
• Develops, builds, and maintains relationships with providers, provider network organizations, and ancillary organizations through the promotion of PCG products and services
• Independently outreach to community organizations and associations to build strong community relationships, secure recruiting leads, ensure participation at informational sessions, and fill the provider enrollment pipeline
• Works with culturally diverse populations to promote PCG and Ohio Department of Medicaid services
• Actively participates in community organizations to market and promote Ohio HCBS provider job opportunities
• Assist in the linkage of waiver individuals in need of services and providers available to fill their needs
• Conducts informational sessions and attends job fairs to educate potential providers or provider referral sources about the Ohio Home Care Waiver and MyCare Waiver services and opportunities for employment and communicates the features and benefits of PCG provider services
• Helps to maintain a resource library of ongoing, updated potential contacts for targeted outreach
• Utilizes technology to communicate with prospective providers and provide both web-based and in-person presentations
• Proactively sources potential providers through social media, job boards, job fairs, etc
• Coordinates with the Provider Enrollment team to ensure a smooth transition for potential providers
• Produces recruitment activity reports
• Assists with other outreach and education activities and special projects

Bachelor’s degree or equivalent experience required

2+ years of experience in home health or other HCBS settings

Required Skills 

• Ability to work with and relate to community members and demonstrate active listening skills
• Outstanding follow-up skills and ability to work independently while remaining accountable.
• Must be proficient with MS Teams, MS Word, Excel, Outlook, and Internet searching skills to facilitate identifying local community connections
• Process oriented and results-driven work strategy
• Ability to foster teamwork with all levels of management and staff
• Ability to work well independently and within a team
• Exemplary Customer Service relationship techniques, including superior verbal and written communication skills
• Excellent accuracy and attention to detail
• Proven ability to work well in a fast-paced, deadline-oriented environment

MUST LIVE WITHIN TRAVELLING DISTANCE OF MAJOR OHIO CITIES AND TOWNS

Requires travel in and around Ohio, approximately 30-50% of the time

#LI Remote

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,000 - $65,000. In addition, PCG provides a range of benefits for this role.

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.