Public Consulting Group

Client Success - Community Liaison

Job Locations US-VA | US-VA-Virginia Beach | US-VA-Blacksburg | US-VA-Charlottesville | US-VA-Chesapeake | US-VA-Colonial Beach | US-VA-Danville | US-VA-Farmville | US-VA-Hampton | US-VA-Henrico | US-VA-Lawrenceville | ...
Posted Date 1 day ago(8/11/2022 3:52 PM)
Job ID
# of Openings
Regular Full-Time
Practice Area
Public Partnerships LLC


Public Partnerships LLC, a subsidiary of Public Consulting Group supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. 


Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.


Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations.  We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at



  • Helps improve or strengthen the organization’s image in the community by supporting our mission and philosophy
  • Represents PCG and/or PPL and the state program at community outreach events and other opportunities to build awareness or support for the program
  • Provides linkages and referrals from other community-focused programs and organizations to PCG and/or PPL
  • Collaborates cross-functionally with other areas of the state program to facilitate even stronger service delivery and relationships with external organizations
  • Identifies gaps in services and brings back resources for staff and or clients
  • Identifies and creates initiatives within the organization
  • Assesses existing needs and wants in the community and with our partners
  • Assesses and assists in utilizing available data and how it may be used in the context of our community presence
  • Partakes in committees, and education and workforce initiatives
  • Creates and delivers presentations and/or training to staff, partners and program participants
  • Organizes and coordinates community events with staff
  • Provides support in program services encompassing job development, employment services and educating participants and their families on the process for self-direction and program enrollment to ensure achievement of contractual requirements and metrics.
  • Attends regional events as necessary to build the organization’s brand across the state
  • Participates in various community stakeholder events and meetings that yield the opportunity for the Community Liaison to meet with families and participants and educate them on the process for self-direction and enrolling into the program.



  • Strong interpersonal, engagement, organizational, and time-management skills
  • Commitment to supporting diverse and underserved groups of individuals
  • Entrepreneurial approach to relationship development with external stakeholders
  • Empathetic approach and desire to solving participant issues and challenges
  • Capacity to display understanding and sensitivity to cultural diversity
  • Ability to work independently with little supervision
  • Ability to work effectively in a team environment
  • Strong written and verbal communication skills
  • Proficient in MS Office Suite

#LI-Remote #LI-AC1


EDUCATION: A Bachelor's degree in Social Work, Human Services, or Sociology strongly preferred

EXPERIENCE: 4+ years of relevant experience in community engagement efforts related to delivering self-determination, job development, and support-group resources to diverse and underserved communities; bilingual in Spanish preferred


#LI-Remote #LI-AC1

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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