Public Consulting Group

Healthcare Operations Analyst

Job Locations US-NY-Albany
Posted Date 2 months ago(5/3/2022 10:41 AM)
Job ID
# of Openings
Customer Service/Support
Regular Full-Time
Practice Area
Health Services


Healthcare Operations Analyst - Project Management/Quality Improvement in Albany, NY


Item 1213


Staffing Solutions Organization LLC (SSO), a wholly owned subsidiary of Public Consulting Group, is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.



This position is within the Bureau of Performance Management and Quality Improvement (PMQI). PMQI supports the New York State Department of Health, Office of Health Insurance Programs (OHIP) in understanding NYS Medicaid claims data by developing dashboards that show Medicaid utilization, spend and trends, running ad hoc data analyses and developing program budgets based on policy changes. This individual will act as a business analyst, collecting data requirements from OHIP staff and working with PMQI data analysts to gather data requirements and present it back to OHIP leadership. This position requires knowledge of NYS Medicaid and/or Public Health Insurance claims/coding and policy. This individual will also be asked to develop PPT slides and/or materials to explain program initiatives and provide progress updates.



·    Participate in internal and external workgroups and other meetings, including gathering NYS Medicaid data requirements and preparing agendas, workplans, timelines, and briefing materials and summary reports of key decisions.

·       Act as a liaison between OHIP program leadership and PMQI data analysts by documenting and communicating program area needs and monitoring deliverables to ensure timely completion of projects.

·       Assist in monitoring PMQI Shared Mailbox requests and the PMQI SharePoint sites, assign data analysis requests and ensure requests are completed.

·       Assist with developing fiscal impacts and providing quality checks of produced reports.

·       Other activities as may be deemed necessary in response to the changing needs of OHIP.





  • Bachelor’s degree, required. Bachelor’s in a public health related field (public administration, public health, health science) preferred.
  • A minimum of two (2) years of health care experience, required.
  • Experience with, or knowledge of, NYS public health insurance, required.
  • Experience with Microsoft Products such as Excel, PowerPoint or SharePoint preferred
  • Knowledge of NYS Medicaid and/or health insurance claims data.
  • Excellent analytical and communication (both written and verbal) skills.
  • Strong attention to detail and problem solving with the demonstrated ability to complete multiple competing tasks.
  • The ability to work independently, as well as in a team environment.
  • The demonstrated ability to think creatively and strategically with ability to present data driven or narrative findings or responses to appropriate stakeholders in a timely manner.
  • Must be a United States Citizen or a Permanent Resident of the United States in order to be considered.


*Employees must follow established work schedules. The usual work schedule is 40 hours per week, Monday through Friday. Normal work hours are 8:00 a.m. to 4:30 p.m. unless otherwise specified by the supervisor, this includes a half hour unpaid lunch break. Total work hours must equal 40 hours per week.


All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an e-Verify participant.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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