Public Consulting Group

Systems Analyst

Job Locations US
Posted Date 7 days ago(8/5/2022 10:52 PM)
Job ID
# of Openings
Information Technology
Regular Full-Time
Practice Area
Health Services


About Public Consulting Group


Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts. PCG’s Health practice offers in-depth programmatic knowledge and regulatory expertise to help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance. Using industry best practices, PCG’s Health team helps organizations deliver quality services with constrained resources to promote improved client outcomes. To learn more, visit


Career Information 


Our commitment to our clients flows from our commitment to our staff. We focus our business endeavors on the public sector because we value the missions and constituents that government agencies serve. Core to our business is the fundamental tenet that a diverse workforce instills a deeper appreciation of our clients’ challenges. At PCG, diversity is valued and inclusion is an expectation. We want our teams to reflect the communities we serve and are committed to hiring, retaining, and promoting a diverse staff. This ensures a variety of viewpoints are included in our project work, enhancing not only the culture in our offices around the world, but also improving the level of service we provide to our clients.




Health Practice Area 


  • System analysis of solutions in an agile development environment
  • Support of applications in production, development of defined projects, and design and development of new features and functions
  • Support includes analysis of current systems, monitoring of operations, and analytic support of new development activity



General Job Description


  • Work on our business team, assisting as a liaison to our technology development team
  • Communicate technical requirements to the development staff and the business requirements to management, including the client
  • Learn and support existing product and work to ensure that these products meet client needs
  • Manage software development processes, preferably agile and scrum processes
  • Identify new functionality needs, enhance existing processes, write in-depth user stories
  • Perform Data Analysis/Issue Analysis
  • Provide support to clients on PCG’s health products
  • Perform quality control on new system development efforts
  • Provide overall operational support to the client
  • Work with clients and exhibit excellent customer service, strong organizational and time management skills, attention to detail, and analytic skills



Specific Responsibilities 


  • Translating and simplifying requirements
  • Influencing stakeholders and work closely with them to determine acceptable solutions
  • Respond to support requests from client
  • Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
  • Liaising extensively with external or internal clients
  • Conduct testing to ensure that the systems work as expected







  • Bachelor’s Degree
  • Experience in SQL
  • Experience in any programming language
  • Able to work with a diverse range of people 





  • Strong attention to detail and ability to work autonomously in a fast-paced environment
  • A track record of following through on commitments
  • Intermediate understanding of Database Design
  • Quantitative skills and the ability to analyze and interpret data
  • Fundamental analytical and conceptual thinking skills
  • Excellent documentation skills
  • Written and verbal communication, including technical writing skills
  • Knowledge of software development life cycle protocols
  • Excellent planning, organizational, and time management skills.
  • Ability to write SQL Queries to perform Data Analysis
  • Programming skills in SQL and any other languages
  • Ability to follow instructions and run batch processes
  • Ability to troubleshoot system issues and find solutions
  • Ability to review data, trends, and results to make recommendations on improvements
  • Testing skills to confirm results to business and technical requirements
  • The individual must have the ability to work remotely and independently, the ability to organize and plan work efficiently within set time limits, as well as review numerous data points while paying strict attention to detail
  • The individual must be able to communicate openly and effectively with clients and internally, manage significant amounts of data, and produce written analysis and reports
  • Must be able to understand and apply business needs, interpret the business logic, and able to translate the business requirements to technical requirements



EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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