Public Consulting Group

Learning and Development Manager

Job Locations US
Posted Date 3 months ago(4/7/2022 4:07 PM)
Job ID
# of Openings
Human Resources
Regular Full-Time
Practice Area


About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,700 professionals in more than 60 offices worldwide—all committed to delivering solutions that change lives for the better. The firm has four designated practice areas with extensive experience in all 50 states, clients in six Canadian provinces, and a growing practice in Europe. Often combining resources from two or more practice areas, PCG offers clients a multidisciplinary approach to solve their challenges or pursue opportunities. To learn more, visit


Learning and Development Program Manager



The Opportunity

PCG is hiring a Learning and Development Program Manager to join our human resources team in Boston, MA, or on a hybrid or fully remote basis. As a Learning and Development Program Manager, you will be responsible for being a key strategic partner to support the design and execution of learning and development programs, and for implementing our leadership development programs across the organization.




  • Identify learning requirements and gaps and recommend learning solutions with a focus on management development and DEI programs.
  • Consult with internal business partners and subject matter experts to identify performance gaps, design, source, and implement training and development for individuals, managers, and teams to support business unit needs and align with the PCG strategy.
  • Align talent objectives and business strategies with curriculum development and instructional design.
  • Build learning programs that support the career competencies tracks
  • Design, develop and facilitate innovative and effective learning solutions through a variety of delivery modules such as virtual, instructor-led, and blended learning.
  • Deliver new firm-wide training and learning development initiatives to continually position the organization as a learning organization.
  • Oversee the execution of development programs across the organization and provide support and coaching to leadership teams.
  • Manage multiple projects, working with content owners to design and deploy learning and development processes and programs.
  • Partner with various internal departments on the rollout of new learning and development programs.
  • Oversee the succession management process across the firms, coordinating efforts with the business leaders on development plans, knowledge management, placement and retention of key talent.
  • Measures and reports on the effectiveness of learning solutions that have been implemented.
  • Understand the catalog of courses available through our vendor partners, build and promote learning paths within the learning management systems that assist our employees to enhance their skills and get them ready for what’s next.
  • Partner with development vendors and act as a liaison to source and develop relevant learning content for business units, corporate groups, and the firm.
  • Provide training and facilitation support for strategic leadership, team, and employee development programs.




  • BS or BA degree in Organizational Development, Human Resources, Communications, Training, and Development, or other similar concentrations; Master’s degree is a plus.
  • 5-7 years of related experience in an OD, Training, or Learning and Development role.
  • Deep knowledge of adult learning theory, e-learning technologies, tools, and instructional design skills.
  • Strong virtual and in-person training, coaching, and facilitation skills.
  • Strong enterprise program management skills.
  • Ability and experience in identifying and recommending firm-wide learning and development programs and solutions.
  • Ability to effectively manage large scale firm-wide programs and projects.
  • Strong analytical skills with the ability to identify areas for improvement.
  • Proficient with systems such as Workday, MS Office Suite applications, and instructional design tools.
  • Certifications in individual, team, and leadership development assessments and feedback tools preferred such as MBTI, Hogan, DiSC, FIRO-B, 360s, change management, high performing teams, coaching.
  • Professional HR, OD, Learning, and Development related certifications are preferred such as SPHR, SHRM-SCP, ASTD.
  • Ability to travel up to 15-20% to deliver training.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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