Public Consulting Group

Account Manager

Job Locations US-Home or Remote Position
Posted Date 4 weeks ago(8/27/2021 9:40 AM)
Job ID
2021-7003
# of Openings
1
Category
Business Development
Type
Regular Full-Time
Practice Area
Public Partnerships LLC

Overview

At Public Partnerships LLC, a subsidiary of Public Consulting Group, we are passionate about our mission to be the provider of choice of comprehensive financial management for participant-directed services in the public sector.  Our vision is people exercising choice and control of publicly-funded long term services and supports.  Established in 1999, we partner with state and local agencies in 24 states to provide financial management services for participant-directed programs.  Our organizational culture attracts and rewards people who are results-oriented and strive to exceed client expectations.  We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference by supporting an innovative service model (learn more at www.publicpartnerships.com).

Responsibilities

  • Serves as primary and back-up contact for client engagements
  • Maintains client relationships
  • Participates in key stakeholder meetings
  • Functions as subject matter expert on PPL’s and PCG’s products
  • Coordinates project requirements and client expectations among functional groups and with client
  • Creates and manages internal project work plans
  • Ensures quality of work produced meets PPL and contractual standards.
  • Presents written/verbal status reports to clients
  • Develops recommended solutions to mitigate or avoid risks
  • Reviews and updates critical client documents on a regular basis
  • Manages and coordinates proposal development research, financial analysis, writing, and production
  • Reinforces and sets client expectations regarding PPL’s product application model during implementations
  • Identifies and act on opportunities for upselling to current clients
  • Identifies and meets with prospective clients
  • Records business development activities
  • Leads sales presentations and system demonstrations
  • Serves as an internal consultant to other projects or practice areas
  • Oversees contracted training programs; internal training sessions
  • Manages multiple staff while providing mentoring, advice and guidance to direct reports
  • Monitors staff performance and follow up on areas of deficiency
  • Develops next set of client partnership leaders
  • Makes final decisions on staff hiring

Qualifications

  • Excellent client relationship management skills
  • Demonstrated project management and supervisory skills.
  • Ability to follow, critically evaluate and improve current processes.
  • Excellent oral and written communication skills.
  • Strong analytical, organizational and presentation skills.
  • Excellent PC skills in MS Office products.
  • Ability to analyze data and draw appropriate conclusions.
  • Ability to speak publicly effectively.
  • Detailed and process improvement oriented
  • Ability to take initiative, and move daily work forward;
  • Ability to see the big picture while working at the detailed level to move projects forward within specific timeline and budget
  • Strong skills in the areas of interpersonal communication, analysis, critical thinking, organization, attention to detail, and multitasking
  • Education:

    Bachelor's degree or 9 years’ experience required, Master's degree preferred.

    Experience:

    7-9 years prior supervisory experience required; Demonstrated financial and business management experience required; Finance and accounting systems experience preferred; Knowledge of Medicaid programs and experience with state government required; Experience in long term care and disability services is a plus.

    Certification:

    PMP a plus

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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