Public Consulting Group

Administrative Assistant

Job Locations US-WA-Clarkston
Posted Date 1 month ago(8/5/2021 9:51 PM)
Job ID
# of Openings
Regular Full-Time
Practice Area
Human Services


About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals in order to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit


       Social Security Advocacy Management Service SSAMS™:


PCG’s SSAMS™ team provides comprehensive technology driven Social Security disability identification and advocacy services.  Our work encompasses contracts with public sector child welfare, TANF, Medicaid, and private sector individuals and pension/retirement plan agencies to identify and enroll disabled individuals onto Social Security’s Supplemental Security Income (SSI) and/or Social Security Disability Insurance (SSDI) programs.


PCG SSAMS™ provides advocacy services for Orange County, California, Social Services Agency (SSA), assisting hard to serve individuals with medical and/or mental health impairments, and who may qualify for federal benefits, in applying for and obtaining SSI, SSDI and, State Supplementary Payment (SSP). These programs are designed to promote employment opportunities and self-sufficiency.  PCG assists potentially eligible CalWORKs/GR clients with the application process for SSI/SSP and SSDI benefits, including providing representation for claims pending at the Social Security Administration from the initial level through the hearing and appeals level.



Public Consulting Group is seeking an Administrative Assistant to work for the SSAMS™ team in the Clarkston claims processing center.  The Administrative Assistant answers and direct all incoming phone calls, emails, and faxes, and greets office visitors, and assists with outgoing mail. Responsibilities include managing accounts payable and invoicing, and data entry and reporting responsibilities, office supply management, office equipment and building maintenance coordination.  Additionally, the Administrative Assistant will work with management to coordinate staff events and volunteer opportunities.

Specific Responsibilities:

  • Manage and direct incoming phone calls.
  • Distribute incoming mail, email, and electronic faxes.
  • Prepare and organize office supply orders and receipt.
  • Maintain office supply inventory.
  • Process accounts payables.
  • Prepare client invoicing documents and collect supporting invoice documentation.
  • Weekly, daily, and monthly reporting.
  • Data entry in case management database.
  • Office equipment and building maintenance management/coordination.
  • Establish and maintain positive and professional working relationships with internal and external colleagues.
  • Prepare all outgoing FedEx packages and assist with outgoing mail.
  • Coordinate staff events and volunteer opportunities.
  • Manage postage funds.
  • Other duties as assigned.



Required Skills:

  • Excellent customer service skills
  • Strong written and verbal communications skills.
  • Ability to maintain accurate record keeping systems.
  • Strong Microsoft Office Suite skills.
  • Ability to recognize and maintain the confidentiality of sensitive information.
  • Strong understanding of modern office methods and practices.
  • Ability to establish and maintain positive working relationships with federal, state and county agencies as well as the public.
  • Ability to work independently, requiring minimal supervision.
  • Ability to work on transition effectively between multiple concurrent projects and tasks to effectively manage priorities and deadlines.
  • Attention to detail.


Required Experience:

  • Associates degree or two (2) years relevant experience



EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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