Public Consulting Group

Registry Coordinator

Job Locations US-NJ
Posted Date 2 weeks ago(7/21/2021 3:52 PM)
Job ID
# of Openings
Operation Support
Regular Full-Time
Practice Area
Human Services


About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals in order to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit


PCG is seeking a Registry Coordinator to support the day to day operations of the Child Care Workforce Registry project being led by PCG for the New Jersey Department of Human Services, Division of Family Development.


  • Registry Activities:
    • Work with the Executive Director to compile statewide training calendars of available professional development trainings
    • Provide Workforce and Sponsoring Agency support for all Registry functions
    • Oversees all Registry activities, including scholarships, incentives, training and career lattice updates and ensures timely entry and processing of all membership requests.


  • Communications Responsibilities:
    • Works with the Executive Director and NJ DFD to conduct effective outreach and marketing campaigns to increase registry enrollment annually from the number of current active members
    • Stay informed and current on best practices across the field
    • Assists the Executive Director in coordinating and promote professional development opportunities with DFD’s sponsored systems
    • Increase public awareness of the career lattice and how it benefits early care and education professionals 
    • Collaborate with the Executive Director, New Jersey Council for Young Children and other key stakeholders and provide feedback and recommendations on any revisions to the career lattice that may impact registry programming
    • Supervises and supports Registry Specialists in the day to day operations of the Registry


  • Data Responsibilities:
    • Assist Executive Director in providing statistical reports and data
    • Develop program reports. Submits to Executive Director and PCG PM
    • Submit reports as required by DHS/DFD



Required Skills:

  • Ability to manage program staff and work independently with minimal supervision
  • Strong Microsoft Office applications skills
  • Commitment to exceptional client service
  • Creative problem-solving ability and a consultancy mindset
  • Dedication to accomplishing goals and challenges presented by clients and management
  • Ability to interact with various levels of management and with customers
  • Flexible, self-starter possessing intellectual curiosity
  • Enthusiasm for life-long learning and staying well-informed about current business issues
  • Proven ability to take initiative to move daily work for self and others forward
  • Able to follow, critically evaluate, and improve upon current processes
  • Excellent business writing skills and ability to make presentations to various audiences
  • Ability to use sound judgment in completing tasks and to seek guidance when needed
  • Ability to recognize issues and identify solutions
  • Ability to communicate with IT developers to manage the development of business requirements, learn and train staff on business processes


Required Experience:

  • Three (3) years early childhood field experience, including management or leadership roles or three (3) years experience working with technical support, training, and customer services.
  • Bachelor’s degree in Early Childhood, Education or other related fields


Preferred Experience:

  • Bi-lingual abilities in Spanish


Required Job Functions:

    • Ability to travel as needed to support the Workforce or assist with other Registry activities across the state



EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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