Public Consulting Group

Senior Claims Analyst

Job Locations US-AZ-Phoenix | US-NC-Charlotte | US-Home or Remote Position | US-TX-Austin | US-MA-Boston
Posted Date 2 months ago(7/13/2021 11:44 AM)
Job ID
# of Openings
Process and Analytics
Regular Full-Time
Practice Area
Education Services


Public Consulting Group, Inc. (PCG) is a leading public sector  solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit


PCG Education is currently seeking a Data Analyst.  Selected candidate will work as an integral part of a dynamic team along with peers and senior staff.  This individual will support multiple Medicaid projects across the Education Practice Area.

  • Analyzes quantitative and qualitative education data minimally utilizing Access or Excel, with SQL desired
  • Creates requested Ad Hoc reports using business applications such as SAP Business Objects, etc.
  • Collaborates with system developers and user focus groups to ensure strong communication and feedback loops to inform continual system improvement
  • Responsible for the management of data dictionaries, data flow diagrams, etc. for all procedures supported by the regional team
  • Manages and maintains system documentation related to system requirements, change requests, etc.
  • Actively participates in identifying and creating systems that lead to efficiencies and improvements in state and district level education data collection, integration and reporting
  • Actively participates in user assurance testing procedures in areas of assigned focus and responsibility
  • Analyzes and reviews current processes to assess operational efficiencies





  • Proficiency in MS Office products, specifically Access and/or Excel
  • Demonstrated accuracy and strong attention to detail is a MUST
  • Strong working knowledge of SAP is a plus
  • Ability to work with a large volume of data and effectively prioritize the workload
  • Ability to recognize issues, provide solutions, and drive positive change
  • Ability to properly execute tasks outlined in a process and escalate issues/problems in a timely manner
  • Strong problem solving and analytical skills, including the ability to analyze and organize data 
  • Ability to work autonomously and within a team
  • A relentless commitment to contributing to a team culture that is focused on exceptional client service, high quality products, effective communication, and collaboration
  • Ability to work effectively in both independent and diverse multi-task team environments
  • Ability to recognize and maintain the confidentiality of all materials in the work setting


  • Bachelor's degree or relevant technical certificate required
  • Prior work experience (2 or more years) gathering, defining, and articulating business requirements
  • Travel up to 5% based on client and team needs

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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