Public Partnerships LLC, a subsidiary of Public Consulting Group supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care.
Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.
Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.publicpartnerships.com).
As a member of Public Partnerships Enrollment and Provider Network team you will serve as a support to program individuals and their families throughout the enrollment experience. Enrollment Coordinators are critical to the success of the enrollment experience at Public Partnerships. Our ability to provide outstanding service to our customers during the enrollment process is our departments top goal. The Enrollment Coordinator is responsible for supporting core enrollment services for individuals and providers in their respective participant-directed program.
Enrollment Coordinators will develop skills on financial management services for participant-directed programs in their assigned state(s) and are well versed in Public Partnerships technologies and suite of product offerings. The core role of the Enrollment Coordinator is to ensure the individuals and provider(s) are enrolled timely, serving as the primary point of contact for on-going provider enrollment. Successful Enrollment Coordinators will demonstrate exceptional interpersonal skills, critical thinking and problem solving, effective communication methods (both written and verbal) and a passion for serving aging adults and individuals with disabilities. Enrollment Services Associates will work in a structured enrollment services center environment.
Monitoring and Reporting
Education: Some college experience preferred.
1-3 years of experience in data entry or administration in an enrollment environment.
1-3 years of customer service experience.
At least 1-2 years professional experience working with persons with disabilities
Full-time employees are offered medical, dental and vision insurance on their first day of employment. PCG has a choice of two medical plans with Blue Cross Blue Shield that offer both in-network and out-of-network coverage. Staff may choose between three coverage levels. Dental Insurance is also provided by Blue Cross Blue Shield. The vision coverage is through EyeMed.
Full time Non-exempt (Hourly) employees accrue three weeks or 15 days per year (accrual 10 hours per month)
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.