Public Consulting Group

Software Implementation Specialist

Job Locations US-FL-Fort Lauderdale | US-FL-Miami | US-Home or Remote Position | US-NC-Charlotte | US-NC-Raleigh
Posted Date 1 month ago(6/29/2021 9:20 AM)
Job ID
# of Openings
Operation Support
Regular Full-Time
Practice Area
Education Services


About Public Consulting Group


Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit


Duties & Responsibilities:

  • Takes ownership of and coordinates implementation activities, critical work products, project deliverables in collaboration with the project team and in accordance with the project plan and schedule
  • Responsible for the preparation of client- and internal-facing communications including agendas, notes, presentations, and reports
  • Participates actively in internal and external meetings
  • Acts as liaison between internal teams regarding implementation activities and the software development lifecycle
  • Researches local, state, and federal policy; assists in the definition of related business requirements, and develops expertise in the domain
  • Develops competency in enterprise IT system analysis and software-as-a-service product development.
  • Assists lead product manager with product feedback, requirements gathering, user story creation, product enhancement design, and other execution of product roadmap priorities documentation
  • Comfort with data, willingness to conduct qualitative and quantitative analysis, desire to and “get to the bottom of it”
  • Other Duties as assigned



Required Skills:

  • Flexible, self-starter possessing intellectual curiosity and a growth-mindset
  • Solid skills in organization, time management, detail-orientation, and quality-checking.
  • Experience and passion for impact in the education, healthcare/wellness, and social service space using digital or SaaS solutions to impact the public sector
  • Ability to recognize and described problems and develop creative solutions
  • Mindset towards process-improvement and dedication to accomplishing goals and resolving challenges presented by clients and management.
  • Strong interpersonal and communication skills with orientation towards making connections and building relationships
  • Strong "team player" that can work in a fast-paced project environment and collaborate with a geographically dispersed project team
  • Strong analytical skills, including the ability to review IT systems and analyze policy and legislation.
  • Basic understanding of core project management activities, functions and deliverables preferred. Bonus: Experience with project and task management tools (Asana, SmartSheet, Trello, etc.)
  • Proficiency in Microsoft Office including PowerPoint, Excel, Project, etc.

Education: Bachelor’s degree in a relevant field, or commensurate work experience.

Experience: 2-3 years of experience with project coordination in an education, health, or human services related field required

Certification: Bonus for any certifications in project management and/or scrum/agile practices






EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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