Public Consulting Group

Business Analyst

Job Locations US-MA-Boston
Posted Date 2 months ago(6/15/2021 3:42 PM)
Job ID
# of Openings
Regular Full-Time
Practice Area
Human Services


About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals in order to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit


This position will be situated in our Human Services practice area on our Employment and Income Maintenance Services (EIMS) team. The team’s mission is to assist states, municipalities, and providers in delivering services that empower people and communities to reach their full potential. Our vision is for all people to have economic stability and opportunity.  We envision that this individual would eventually work across a multitude of human service programs during their PCG career. Project types may include analyzing programs and developing recommendations for improvement, business process design, and financial analyses. The Business Analyst will perform a wide variety of tasks including collecting and analyzing data, creating reports and other written content, conducting interviews and focus groups, participating in and leading client meetings and providing project support.



  • Provides support to client projects.
  • Prepares and presents agendas and written status reports for clients.
  • Completes analysis on large data sets.
  • Develops competency in federal and state policy, specifically federal funding requirements.
  • Assists with the implementation of major project phases or tasks.
  • Participates on proposal writing teams, including writing and coordinating submissions.
  • Assists with preparation of written reports, deliverables, and other materials for clients.
  • Participates in data collection activities including conducting research, note taking and information distillation, and data entry.
  • Supports business development activities, such as writing proposals and developing sales presentations.
  • Other responsibilities as necessary.


Required Skills


  • Strong interpersonal, organizational, research, presentation, time management, critical thinking, problem-solving, and oral and written communication skills.
  • A detail-oriented problem-solving approach to business and technical issues.
  • Flexibility and willingness to embrace change.
  • Self-starter possessing intellectual curiosity and ability to anticipate future project needs.
  • Enthusiasm for life-long learning and staying well-informed about current industry issues.
  • A commitment to deliver exceptional client service.
  • Strong analytical skills, including the ability to analyze policy and legislation and the ability to work with data.
  • Ability to work both in a team situation and autonomously.
  • Ability to work with colleagues and clients in virtual videoconferencing settings, including Microsoft Teams, Zoom, etc.
  • Proficiency in Microsoft applications, in particular PowerPoint, and Excel.




Education: Bachelor’s Degree or equivalent experience required


Experience: 1-3 years of relevant work experience in consulting, government, human services delivery or other relevant field. Direct experience with human services programs, either through employment or as a participant, is preferred.


  • Demonstrated commitment and passion for working with underserved populations.
  • Position may include up to 50% US travel in future, once COVID travel restrictions have been lifted, and it is safe to do so.
  • Some preference for applicants with ability to be geographically based near a PCG office, including Boston, Nashville, Raleigh, and Austin locations. However, applicants from across the US will be considered.




EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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