Public Consulting Group

Systems Administrator I

Job Locations US-ME-South Portland
Posted Date 1 month ago(5/5/2021 5:23 PM)
Job ID
2021-6488
# of Openings
1
Category
Information Technology
Type
Regular Full-Time
Practice Area
Human Services

Overview

About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals in order to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit http://www.publicconsultinggroup.com/humanservices/.

Responsibilities

  • Responsible for the upkeep, configuration, and reliable operation of PCG developed online solutions.
  • Performs hands on technical duties including installation, configuration, maintenance and performance tuning for supported technologies.
  • Responsible for operational and project-oriented deployment of new technologies
  • Supports technologies within the infrastructure related to processing, virtualization, storage and converged communications with hands-on planning, design and implementation.
  • Provides day to day operational support.
  • Documents system configuration.
  • Provides customer service to clients using PCG developed online solutions.
  • Prepares user guides and trainings to help clients navigate PCG’s online solutions.
  • Writing and Executing Test Cases and Test Scenarios for software project development
  • Create and report bugs or issues to Development teams as well as tests ongoing production defect fixes.
  • Communicate the ongoing progress of the projects testing effort
  • Assist QA analysts with complex problems regarding testing approaches, application knowledge, and technical knowledge

 

Qualifications

Required Skills:

  • Has a broad line of knowledge with a few specific areas of depth including the following;
    • Windows system administration, VMware, storage administration, hardware, remote server management, and virtualization
  • Knowledge of systems security
  • Knowledge of initial and regression testing of technology solutions
  • Excellent customer service skills

 

Required Experience:

  • 2+ years prior experience with hands-on management of enterprise systems administration functions
  • Associate degree in MIS, IT, Computer Science or another technology-oriented program

 

 

 

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EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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