Public Consulting Group

Claims Specialist

Job Locations US-CA-San Diego
Posted Date 1 month ago(8/12/2021 11:59 AM)
Job ID
2021-6471
# of Openings
1
Category
Operation Support
Type
Regular Full-Time
Practice Area
Corporate

Overview

About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals in order to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit http://www.publicconsultinggroup.com/humanservices/.

 

Responsibilities

Overall Responsibilities

Public Consulting Group, Inc. (PCG) currently seeks highly organized and detail-oriented individuals with drive and determination to aid in our mission to support low income families in San Diego County. PCG offers opportunities with challenges and performance-driven rewards to all of our staff. Our corporate culture attracts individuals who are interested in making an immediate impact on their community as well as their own career.

PCG is seeking highly motivated and dependable Claims Specialist payment processing clerk with an interest in public service who can work in our San Diego, CA Stage 1 Child Care Payment Services operation. The clerks will be responsible for accurately distributing child care payments to child care providers and working with CalWORKs families to access child care. These staff will be responsible for managing, collecting, tracking, and reporting information for child care and ancillary payments in various software programs including KinderTrack and CalWIN.

 

Specific Responsibilities

  • Identify proper forms; obtain signatures on all required forms and documentation.
  • Establish and maintain good working relationships with partners including CalWORKs participants,
  • Support County staff, child care providers and Stage 2 and 3 child care payment agencies.
  • Provide monthly reporting statistics to supervisor for designated area of responsibility.
  • Enter manual provider timesheets and invoice information accurately.
  • Reconcile and troubleshoot timesheet and transaction reports.
  • Create and maintain adequate budget files for clients for audit purposes.
  • Monitor accuracy/timeliness of payment processing.
  • Enter budget information and verify that invoices received are budget-authorized.

Qualifications

R    Required Skills

  • Proper etiquette including customer relation techniques, superior verbal and communications skills.
  • Excellent accuracy and attention to detail
  • Ability to prioritize work and meet deadlines.
  • Ability to recognize and maintain the confidentiality of all materials in the work setting.
  • Understanding of modern office methods and practices; efficient with computers.
  • Demonstrated ability to use various computer systems, preferably CalWIN and KinderTrak is preferred
  • Ability to establish and maintain professional relationships with community partners and providers.
  • Ability to partner with and motivate clients from a diverse range of backgrounds.
  • Ability to maintain a record keeping and follow-up system.
  • Ability to work independently, requiring minimal supervision and on multiple projects simultaneously.

Required Education and Experience

  • Proficient with Microsoft Excel ad basic working knowledge of Access
  • High School Diploma required; Bachelor's Degree preferred.
  • Accounting experience or background a plus. 

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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