Public Consulting Group

Social Work Specialist - Complex Case Unit

Job Locations US-ME-Augusta
Posted Date 3 months ago(4/5/2024 10:16 AM)
Job ID
# of Openings
Customer Service/Support
Regular Full-Time
Practice Area
Health Services


Social Work Specialist - Complex Case Unit in Augusta, ME


Staffing Solutions Organization LLC (SSO), an affiliate company of Public Consulting Group LLC, is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.


Duties(A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned.)


This position is hybrid and requires two days a week of onsite work.


  • Provide Maine residents with disabilities with solutions to complex healthcare, financial and placement issues through integrated provider and community involvement.
  • Facilitate team meetings for adults without a discharge plan until a safe location is identified or other complex issue is resolved.
  • Provide member’s team with team meeting notes and update all interventions taken to the CCU database via CCU protocols.
  • Provide consultation/assistance to members and their team in accessing needed services and/or other resources to ensure the least restrictive environment as possible. 
  • Facilitate and partner with providers to develop a member plan of care. 
  • Maintain collaborative relationships with community agencies, hospitals and providers in order to educate and ensure the best outcomes for the members. 
  • Maintain collaborative relationships with community agencies, hospitals and providers in order to educate and assure best outcomes for the members. 
  • Assess all agencies for services/waivers member may be appropriate for (BIW, DD, APS, etc.).
  • Perform other duties and responsibilities as may be assigned by the Department.




KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED(These are required to successfully perform the work assigned.)

  • Knowledge of current standards of care and practices relating to services provided by health care facilities, agencies, and practitioners.
  • Knowledge of applicable Department programs, policies, procedures, and guidelines.
  • Knowledge of client rights and confidentiality.
  • Knowledge of community resources, organizations and services.
  • Ability to communicate and write clearly and effectively.
  • Ability to collect and analyze casework material, draw valid conclusions and make independent decisions.
  • Ability to establish and maintain effective working relationships while maintaining objectivity and professionalism.


MINIMUM QUALIFICATIONS(Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience.)

Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.


Position requires a Licensed Social Worker (LSW) license as issued by the Maine State Board of Social Worker Licensure.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. 


Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable rate of compensation for this role - 29.36 per hour. In addition, SSO provides a range of benefits for this role.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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