Public Consulting Group

Family Peer Support - Local Coach

Job Locations US-ME-South Portland
Posted Date 1 month ago(3/6/2024 3:03 PM)
Job ID
# of Openings
Operation Support
Regular Full-Time
Practice Area
Human Services


About Public Consulting Group

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit




High-Fidelity Wraparound (HFW) is a highly structured, team-based collaborative model with a single accountable care coordinator that adheres to the fidelity of the model, convenes families, providers, family and youth partners, and key members of the family’s social support network to build an individualized plan of care that incorporates formal and informal services and supports to meet the unique needs of the youth and their family.


The goal of the Maine Center of Excellence (COE) for Innovative Systems and Practice in Behavioral Health is to increase the capacity and quality of HFW provided throughout the State of Maine.   As part of this effort, the COE is developing the expertise and capacity to support Family and Youth Peer Support.   Public Consulting Group serves as the Provider for the COE and is seeking to fill the position of Family Peer Support Specialist Local Coach. 


The Family Peer Support Local Coach (FPS-LC) is a member of a team of professionals that support and educate family peer support specialists in the local provider community.  The FPS-LC will train and coach family peer support specialists (FPSs) to provide intentional, authentic support to parents or primary caregivers of children with emotional, physical, behavioral, and/or mental health challenges, aiding them in their journey toward self-advocacy in the attainment of their own, culturally specific life goals for themselves and their children. 


·       Complete PEARLS Model initial certification, maintain certification and attend ongoing training within required timeframes.

·       Complete train-the-trainer training and participate in an annual National Coach Certification renewal.

·       Facilitate training and ongoing professional development sessions for Family Peer Support Specialists in the local provider community. 

·       Respond to assigned requests for technical assistance and consultation in a timely manner.

·       Support/facilitate the inclusion of family voice within organizational practice and procedures are family driven.

·       Complete monthly data entry by providing location/attendance of support groups/workshops and contacts.

·       Represent the agency to the community in a professional manner.

·      Assure client confidentiality and the rights of clients/families as outlined in the agency’s standards, policies, and procedures.



Required Skills

  • Establish and maintain positive and effective working relationships with internal staff, community resources and stakeholders.
  • Must be able to engage and collaborate with people from diverse backgrounds.
  • Demonstrate active listening skills and validate experiences of others, using person-first and strength-based language.
  • Possess excellent oral and written communication skills.
  • Comfort with virtual convening’s and building of relationships online.
  • Proficient with Microsoft Office tools, virtual technology, and other online data entry tools. Presentation, facilitation, and/or training experience is preferred




  • High school diploma, GED, or equivalent.


  • Relevant lived experience navigating systems of care on behlaf of child/youth with behavioral concerns  (Mental/Behavioral Health, Child Welfare, or Juvenile Justice) and  the ability to share those relevant experiences parents, family members or other family members for the benefit and healing of others.
  • A minimum of one (1) year in the role of a Family Peer Support Specialist  or  relevant experience working with parents/caregivers who are involved in raising children/youth with behavioral concerns..



  • Certification will occur during the course of employment


Working Conditions

  • Travel time is approximately 50 percent.
  • The position will allow for a remote workplace. The position requires flexible hours including travel which will require overnight stays and local state travel.




This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:

  • be available during your set working hours.
  • have a safe, private, and distraction-free environment in which to complete your work, and
  • be able to give your full attention to the completion of your PCG job duties.

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

We are accepting applications on an ongoing basis until filled. 



#LI- Remote


Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role:$22.00 - $27.00 and a potential discretionary bonus of up to 10 %. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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