Public Consulting Group

Human Services Senior Consultant

Job Locations US
Posted Date 2 months ago(2/16/2024 2:56 PM)
Job ID
# of Openings
Regular Full-Time
Practice Area
Human Services


About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals in order to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit


 The Human Services team Senior Consultant will work on a range of projects related to helping states design and calculate optimal purchasing strategies. Government is a large purchaser of human services. Our strategic purchasing team develops payment rates across the continuum of care for various human services. We work with human services agencies to understand available services and program goals and develop program rates and methodologies that support desired outcomes. We also help agencies to identify federal funding support and calculate reimbursement rates. 

This role will focus on strategic purchasing projects (including cost reporting and rate setting projects); however, duties will include supporting and managing projects with: quantitative and qualitative analysis, program design and documentation, writing a range of documents (e.g., client reports, PowerPoint presentations, project plans, policies and procedures, and proposals), and communicating with a wide range of audiences, both clients and internal to PCG. The senior consultant will work in a deadline-oriented, fast-paced environment, and will need to be able to work effectively both in teams and independently.


While the senior consultant will focus primarily on managing child and family services projects, the candidate will also gain experience across a range of human services projects (e.g., aging and disability, behavioral health, childcare, child welfare and early education/intervention). The senior consultant will typically serve as the project manager, subject matter expert, and/or lead analyst on several projects and business development initiatives. The ideal candidate excels in the collection of cost data and other information from providers, the analysis and manipulation of large datasets, and in working with our clients to define and document service requirements. The senior consultant should have a passion for doing high-quality work, continuously learning and improving, effectively analyzing cost data, consistently developing data and rate calculation methodologies and regularly exceeding leadership’s and clients' expectations.


 Specific Responsibilities

  • Managing projects independently and assisting PCG Human Services team members and staff in completing various tasks and projects primarily related to PCG’s rate setting and payment reform initiatives, including for federal entitlement programs like Medicaid and Title IV-E
  • Conducting financial and data analysis using Excel, Access and/or SQL, including reviews of financial cost reports and time study data
  • Serving as primary contact to clients for several PCG projects
  • Understanding and evaluating current rate setting methodologies
  • Analyzing and interpreting federal and state laws and regulations
  • Understanding program requirements and associated costs
  • Acting as an advisor to our clients on best practices, both programmatically and in rate development
  • Participating in both internal and client discussions
  • Researching complex topics using a range of sources
  • Preparing written reports and materials for managers and clients (e.g., deliverables, policy summaries, status reports and invoices)
  • Ability to travel approximately 25-50%
  • Ability to work additional hours as needed


Required Skills

  • Leader with effective project management skills
  • Self-starter who is able to take initiative with enthusiasm
  • Organized, accurate and detail-oriented with self-initiated problem-solving skills
  • You value diversity and take pride in building a team that brings together diversity of thoughts, perspectives and expressions
  • Ability to work both independently and in a team environment
  • Able to meet tight deadlines and prioritize a varied workload in a fast-paced, unpredictable, and demanding environment
  • Ability to learn and take over a process, as well as document procedures
  • Adept at understanding specific tasks and projects in a broad, “big picture” context
  • Strong Microsoft Office applications skills, especially MS Excel, other database and analysis tools such as Access, SQL and Tableau are also helpful
  • Strong analytical, interpersonal, organizational, research, presentation, time management and problem-solving skills
  • Strong verbal and written communication skills, particularly the ability to communicate technically complex developments, issues, and analyses in easy-to-understand and actionable ways
  • Ability to use sound judgment in completing tasks and to seek guidance when needed
  • Commitment to exceptional client service
  • Dedication to accomplishing goals and challenges presented by clients and management


Required Experience

  • 15+ years of relevant work experience with government and/or nonprofit finance office, accounting firm, consulting firm, Medicaid or other policy office
  • Bachelor’s degree required, master’s or other graduate degree preferred, preferably with majors or concentrations in public administration, finance, accounting, business management, or another relevant field of study
  • Experience in financial analysis and rate calculations that rely on sound principles in accounting and statistics

This senior consultant vacancy is a remote position. This position may be subject to a background check. We encourage applicants that are enthusiastic about this position to apply even if they do not meet all criteria outlined in this job description.








Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $100,000 - $110,000. In addition, PCG provides a range of benefits for this role..

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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