Public Consulting Group

Site Reliability Engineer/Operations Leader - (Behavioral Threat Assessment) Education

Job Locations US
Posted Date 1 month ago(1/24/2024 4:19 PM)
Job ID
# of Openings
Regular Full-Time
Practice Area
Education Services


About Public Consulting Group


Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit





Site Reliability Engineer/Operations Lead



Wanted: Global Innovators to Help Us Build Solutions for Better Tomorrow



  • In the role of SRE/Operations Lead you will aid in developing the design of the Behavioral Threat Assessment and Suicide Risk Assessment applications.
  • Provide regular support/guidance to project teams on issue resolution and execution.
  • You will be a problem solver and find innovative solutions to complex issues.
  • You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
  • As an SRE Lead consultant, you will play a pivotal role in architecting and implementing a robust Site Reliability Engineering strategy for our business.
  • You will be responsible for setting up Service Level Agreements (SLAs) and Service Level Objectives (SLOs) using cutting-edge observability and monitoring tools.
  • The ideal candidate will have expertise in designing scalable, reliable, and maintainable systems, with a strong focus on performance optimization and incident response.





Required Education and Work Experience 


  • At least 3 years of experience in the tech sector, and at least 2 years of management experience.
  • Proven experience in architecting and implementing SRE practices in complex, distributed systems.
  • Proficiency in cloud platforms, preferably Azure.
  • Hands-on experience with Python, SQL, and preferably Jenkins (or similar software)
  • Familiarity with DevOps practices and CI/CD pipelines.
  • Agile/Scrum certification or experience working in Agile/Scrum environments.



Preferred Work Experience 



  • Provide observability and monitoring into our various sites.
  • Define and implement SLAs/SLOs to ensure the reliability and performance of critical business applications.
  • Leverage cloud services on Azure to enhance the resilience and efficiency of our infrastructure.
  • Programming Languages: Proficiency in Python and Java for scripting, automation, and creating custom monitoring solutions.
  • Collaborate with development teams to integrate SRE principles into the CI/CD pipelines, ensuring smooth and reliable software delivery.
  • Work with teams to ensure that SRE practices align with development cycles and project timelines, and help bring some teams up to speed with best practices.
  • Collaborate with cross-functional teams to identify areas for improvement, implement best practices, and drive continuous optimization.
  • Strong troubleshooting, analytical, communication and client interfacing skills. 
  • Experience and desire to work in a Global delivery environment. 



The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required up to 25%.



Remote Work Statement




This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:



  • be available during your set working hours
  • have a safe, private, and distraction-free environment in which to complete your work, and
  • be able to give your full attention to the completion of your PCG job duties



Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.









Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role: $75,000 - $90,000 and a potential discretionary bonus of up to 10%. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


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